- Effective date: not yet in force (draft)
- Last updated: 11 September 2026
- Operator: Chillcore [legal entity to be confirmed — sole proprietor, LLC, Ltd., OÜ?] ("Chillcore", "we", "us", "our").
- Contact: legal@chillcore.app · [postal address to be confirmed]
1. Acceptance of these Terms
By creating an account, tapping "I agree", installing the Chillcore web app (PWA) or the sideloaded Android APK, or otherwise using the Service, you enter a binding contract with Chillcore. If you do not agree, do not use the Service.
Selecting the "I agree" checkbox and continuing constitutes clickwrap assent. You confirm you have read these Terms, the Privacy Policy, and (if applicable) the Demon Addendum in Section 5 below. We retain a timestamped record of your acceptance as evidence of contract formation.
2. Description of the Service
Chillcore is a tough-love accountability tool, delivered as a Progressive Web App at chillcore.app and (planned) as an Android APK and tamed App Store / Play Store build. Chillcore helps you commit to important tasks and delivers deliberately confrontational, sarcastic, and (in some tiers) profane messages designed to make procrastination uncomfortable. It is entertainment and behavioral prompting — not therapy, coaching, or any regulated professional service.
Chillcore is NOT: - a medical device, mental-health service, or therapy; - advice from a licensed professional (psychologist, psychiatrist, therapist, counselor, coach, doctor); - a substitute for professional care; - a crisis line; - a guaranteed method of behavior change.
3. Eligibility
- You must be at least 13 years old to use Coach mode (US COPPA floor).
- You must be at least 16 years old in the EU/EEA to consent to data processing without parental consent (national floors vary — some Member States require 13, 14, or 15).
- Drill Sergeant mode requires you to be at least 16 in the EU/UK and 18 in the US and any jurisdiction where profanity/mockery content triggers a higher rating.
- Demon mode requires you to be at least 18 in every jurisdiction and to complete the additional gates in Section 5.
You represent, when signing up and each time you elevate a tier, that you meet the applicable age. Providing a false age is a material breach and grounds for immediate termination.
4. Tiered Personality Model — the three levels
Chillcore has three tiers. Every tier follows the same "Punch → Path" pattern (mockery followed by a concrete next step). The punch intensity scales; the path is identical across tiers.
4.1 Coach (default)
Firm, persistent, no profanity, no personal attacks. Available in all versions (Web PWA, Android APK, Play Store, App Store).
4.2 Drill Sergeant
Mocking, sarcastic, no profanity, no attacks on identity. Available on Web PWA, Android APK, and Play Store. In the App Store version, Drill Sergeant is softened.
4.3 Demon (Web + Android APK ONLY — never in either app store)
Profanity-laced, aggressive verbal attacks on your excuses and behavior — never on protected characteristics or identity. Governed by Section 5 (Demon Addendum). Never available on the App Store or Play Store build. Selecting Demon requires all Section 5 gates.
4.4 One-click de-escalation
You may drop from Demon → Drill Sergeant → Coach at any time from a persistent in-app control and from the notification "Stop" affordance. De-escalation takes effect immediately across all channels (in-app, push, email). You may re-escalate but must re-complete the gates for that tier.
4.5 Safeword
Typing "stop" or tapping the persistent safety control anywhere in the product (notification, in-app text field, voice) immediately drops the persona to plain, supportive tone with no roast, no friction, and surfaces crisis resources. This is a load-bearing safety feature; we test it adversarially and commit to keeping it functional.
5. Demon Addendum (SEPARATE OPT-IN — YOU MUST ACCEPT THIS SECTION SPECIFICALLY)
Read this section carefully. It applies only if you enable Demon mode.
By choosing Demon mode you additionally acknowledge and agree:
5.1 You are at least 18 years old.
5.2 You understand Chillcore will send you messages containing profanity, mockery, sarcasm, and aggressive framing intended to make procrastination psychologically uncomfortable. You have freely and voluntarily opted in.
5.3 You confirm you are "in a good place to be roasted this hard" and that Chillcore is entertainment, not therapy. You have completed the pre-Demon screener.
5.4 You have a paired, Accepted buddy on your Chillcore account. Demon mode will not activate without one. If your buddy revokes or is removed, Demon auto-drops to Drill Sergeant until a new buddy Accepts.
5.5 You know the safeword ("stop") and the persistent in-app de-escalation control, and understand that using either instantly drops the persona to supportive Coach mode.
5.6 You know Chillcore surfaces crisis resources at any distress signal, and that crisis resources are also always accessible from the app menu, regardless of tier.
5.7 CHILLCORE IS NOT A MENTAL-HEALTH SERVICE, THERAPY, OR CRISIS LINE. If you are in crisis or need medical/mental-health care, contact your local emergency services or a licensed professional.
5.8 Waivers (Demon-specific): To the maximum extent permitted by law: - You waive claims for emotional distress, embarrassment, discomfort, or hurt feelings arising from Demon-tier messages that fall within the scope of this opt-in. - Chillcore is not liable for how Demon messages make you feel, so long as messages remain within the "mean, not evil" ruleset described in the Community Guidelines (no protected-class attacks, no attacks on identity/body/mental health). - If any message does cross that line, please report via the in-app control; we will remove it and refund/credit at our discretion. That doesn't waive statutory rights.
5.9 You may withdraw from Demon at any time via one tap. Withdrawal does not affect the validity of your prior consent.
Assent record. By tapping "I understand — enable Demon", you separately and specifically agree to Sections 5.1–5.9. We store an assent record (timestamp, IP address, user-agent, screener answers). This is a distinct clickwrap event from your assent to the rest of these Terms.
6. Your Account & Obligations
You agree to: - provide accurate signup information; - keep your login credentials secure; - use Chillcore only for lawful purposes; - not use Chillcore to harass any real person other than yourself (see also Community Guidelines).
You agree not to: - use Chillcore to name, target, or humiliate any specific third party (except your paired, Accepted buddies within the buddy features); - upload tasks, excuses, quit-gate recordings, or buddy messages that are illegal, defamatory, harassing, hateful, sexually explicit, or that reveal another person's private information without their consent; - attempt to bypass Demon-mode age or screener gates; - automate, scrape, reverse-engineer, or otherwise abuse the Service; - use Chillcore in a manner that endangers your own life or health.
Breach may result in warning, tier lockout, suspension, or permanent termination — see Section 12.
7. The Buddy System
A "buddy" is another real person you invite to receive notifications about your task performance.
7.1 Double opt-in required. Chillcore never sends any message from us to your prospective buddy — insulting, informational, or otherwise — until that buddy has explicitly Accepted via a neutral invitation email or in-app confirmation. If you provide a phone number or email that never Accepts, no messages will be sent. This is a hard product rule, not a courtesy.
7.2 What your buddy will see and do. Once Accepted, your buddy may receive: - notifications that you missed a deadline, quit a task, or completed a task; - (optional) roast-mode messages you have pre-armed at task creation; - reply buttons ("Roast him", "One more day", "I'm disappointed") which relay their reply to you.
7.3 What your buddy will NOT see. Task descriptions, excuse logs, quit-gate video confessions, and full task history are not shared with your buddy by default. See the Buddy Consent Policy for detail and Section 8 of the Privacy Policy for data flow.
7.4 Buddy responsibilities. Your buddy has their own Buddy Consent Policy they Accept. Both of you must follow the Community Guidelines when messaging each other.
7.5 Buddies for Demon accounts. If you use Demon mode, your buddy must also be 18+ and must specifically Accept the "roast content may be forwarded" checkbox. If your buddy revokes, your Demon mode drops to Drill Sergeant automatically until a new eligible buddy Accepts.
7.6 You cannot consent on your buddy's behalf. Providing a buddy's email or phone number is your invitation for us to contact them once — a neutral Accept/decline notice — and nothing more.
8. User Content
Chillcore-user-generated content ("Your Content") includes: task titles and descriptions you write; typed excuses; quit-gate video confessions; messages you send to buddies; feedback you submit; roast-rating quiz responses; and personal notes.
8.1 Ownership. You retain ownership of Your Content.
8.2 License to Chillcore. You grant Chillcore a non-exclusive, royalty-free, worldwide license to host, store, process, transmit, display back to you, and generate personalized roasts derived from Your Content — solely to operate, secure, and improve the Service. We do not publish Your Content publicly, do not sell it to advertisers, and do not use it to train third-party AI models outside operating Chillcore itself.
8.3 Video confessions. Quit-gate videos (10 seconds max) are stored on Chillcore-controlled infrastructure. See Privacy Policy Section 4 for retention. Video confessions are not shared with your buddy or shown to any third party. They may be replayed to you if you re-create a similar task later. We run no facial recognition or biometric analysis on video content.
8.4 Your Records (UX-permanence vs. right-to-delete). Chillcore keeps a "Records" history of your task lifecycle (completions, quits, snoozes, excuse log). Within the product, Records feel permanent — quits stay on your Wall as tombstones; that is a deliberate UX feature.
However — you retain the legal right to delete your data. If you request account deletion or exercise a right of erasure under GDPR / CCPA / equivalent, we will delete personal data in Records under the retention rules in the Privacy Policy. UX-permanence is a display convention within your active account, not a claim on your data after deletion.
8.5 Right to remove content. We may remove Your Content that violates these Terms, the Community Guidelines, or applicable law, with or without notice.
9. Automated Content from Chillcore
Chillcore sends you automated roasts, mockery, and confrontational content generated by AI models and pre-written libraries. This content is fictional performance intended for entertainment and behavioral prompting. It is not our sincere opinion of you.
Every generated message passes a safety filter before delivery. The filter is engineered to prevent identity-based attacks and to trigger crisis off-ramp behavior on distress signals. No filter is perfect. If a message crosses the line described in the Community Guidelines, report it via the in-app control.
10. Crisis Off-Ramp & Vulnerable Users
Chillcore uses behavioral signals — not keyword matching alone — to detect potential crisis states (persistent silence, repeated rage-quits, self-harm-related task language, distress phrasing). On any such trigger, the persona is immediately replaced by supportive plain-tone content plus locally-relevant crisis resources.
If you are in crisis: please call your local emergency number or a licensed crisis line right now. Chillcore is not equipped to help in an emergency.
11. Payments (placeholder — feature not yet built)
If and when Chillcore introduces paid subscriptions, in-app purchases, prize redemption, or monetary features (points-to-prizes, forfeit deposits, personas store), the following will apply and be expanded in a separate Payment Terms schedule:
- payments processed via a licensed payment processor [PROCESSOR to be confirmed — Stripe placeholder];
- Chillcore does not hold user funds directly;
- forfeit / money-stake features (roadmap only — not built) will use an escrow or third-party charity payment partner and never route user funds through Chillcore's own accounts;
- refund policy, subscription cancellation, and consumer-protection rights per applicable jurisdiction.
12. Suspension and Termination
12.1 By you. You may delete your account at any time via in-app control. Deletion triggers the Privacy Policy retention/erasure workflow.
12.2 By us. We may suspend, restrict, downgrade tiers, or terminate your account, with or without notice, for: - material breach of these Terms; - misuse of the buddy system (harassment, spam); - posting illegal or hateful content; - fraud or attempted fraud; - bypassing age or Demon gates; - non-payment (if paid features apply); - any act that endangers other users, third parties, or the Service.
12.3 Effect. Termination revokes your license to use the Service and (subject to Privacy Policy) triggers deletion of your data. Provisions that by their nature survive (liability limits, dispute resolution, indemnity) survive termination.
13. Disclaimers
TO THE MAXIMUM EXTENT PERMITTED BY LAW: - The Service is provided "AS IS" and "AS AVAILABLE", without warranty of any kind, express or implied, including merchantability, fitness for a particular purpose, non-infringement, or that the Service will meet your requirements or be error-free. - We make no warranty that Chillcore will change your behavior, help you finish tasks, improve productivity, or produce any specific outcome. Behavior change depends on you. - We make no warranty about the accuracy, timeliness, or usefulness of any AI-generated content. - Chillcore is entertainment. We are not a medical, mental-health, or professional service.
14. Limitation of Liability
TO THE MAXIMUM EXTENT PERMITTED BY LAW: - Neither Chillcore, its owners, officers, employees, contractors, nor its affiliates will be liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or lost profits, arising out of or related to your use of the Service. - Our total aggregate liability to you for any and all claims arising out of or related to the Service is limited to the greater of (a) amounts you have paid Chillcore in the twelve (12) months preceding the claim, or (b) US $100. - Nothing here limits liability that cannot be limited by applicable law (fraud, willful misconduct, personal injury caused by negligence in the UK/EU, statutory consumer rights).
15. Indemnity
You will indemnify and hold Chillcore harmless from claims by third parties arising out of: (a) Your Content; (b) messages you cause Chillcore to send to your buddy; (c) any Chillcore-related harm you cause to a specific third party; (d) your breach of these Terms.
16. Dispute Resolution & Class-Action Waiver (US)
16.1 Informal resolution first. Before filing arbitration, contact legal@chillcore.app and give us 30 days to resolve.
16.2 Binding arbitration. All disputes not resolved informally will be resolved by binding individual arbitration administered by [JAMS or AAA — to be confirmed] under its consumer rules, seated in [to be confirmed]. English language.
16.3 CLASS ACTION WAIVER. YOU AND CHILLCORE AGREE THAT DISPUTES WILL BE ARBITRATED INDIVIDUALLY. NEITHER OF US MAY BE A CLASS REPRESENTATIVE OR CLASS MEMBER. The arbitrator has no authority to consolidate claims or preside over class or representative proceedings.
16.4 Mass-arbitration protocol. If 25 or more substantially similar arbitrations are filed against Chillcore within a 60-day window, the parties agree to a bellwether process: 5 representative arbitrations proceed first; the remaining cases are stayed pending outcome. Chillcore commits to good-faith mediation of the mass arbitration under the American Arbitration Association's Mass Arbitration Supplementary Rules (or JAMS equivalent). This is not a fee-shifting scheme; standard consumer arbitration fees apply.
16.5 30-day opt-out. You may opt out of Section 16 by emailing legal@chillcore.app within 30 days of first accepting these Terms. Opt-out preserves your right to sue in court and to join class actions.
16.6 Small-claims carve-out. Either party may bring claims in small-claims court in the county of the plaintiff's residence.
16.7 Injunctive relief. Either party may seek injunctive relief in court for IP or confidentiality claims.
17. Governing Law & Jurisdiction (non-US)
17.1 EU/EEA users. Consumer disputes may be brought in the courts of your Member State of residence under Regulation (EU) No 1215/2012. Applicable law is the law of your Member State insofar as consumer-protection rules cannot be derogated from. You have access to the EU ODR platform at [ec.europa.eu/consumers/odr — verify current URL].
17.2 UK users. UK consumer-protection rules (Consumer Rights Act 2015; Consumer Protection from Unfair Trading Regulations 2008) apply notwithstanding this Section. Disputes may be brought in the courts of England and Wales, Scotland, or Northern Ireland as applicable to your residence.
17.3 Canada. Consumer disputes in Québec are governed by the Consumer Protection Act (QC), which limits arbitration clauses; Section 16 is unenforceable against Québec consumers. Elsewhere in Canada, provincial law applies.
17.4 Australia. Australian Consumer Law non-excludable consumer guarantees apply notwithstanding any other provision.
17.5 Elsewhere. Delaware / [Chillcore's jurisdiction of incorporation] law, without regard to conflict-of-laws rules, unless mandatory local consumer law overrides.
18. Changes to these Terms
We may update these Terms. Material changes will be notified in-app and by email at least 30 days before they take effect; continued use after the effective date constitutes acceptance. If you do not agree, delete your account before the effective date. Non-material changes take effect on posting.
19. Miscellaneous
19.1 Entire agreement. These Terms plus the Privacy Policy, Community Guidelines, Buddy Consent Policy, and (if enabled) Demon Addendum are the entire agreement.
19.2 Severability. If any provision is unenforceable, the rest survives.
19.3 No waiver. Failure to enforce is not a waiver.
19.4 Assignment. You may not assign; we may assign to an affiliate or successor.
19.5 Force majeure. Neither party liable for events beyond reasonable control.
19.6 Notices. Notices to us: legal@chillcore.app. Notices to you: the email on file.
20. App Store Variant Notice
[APP STORE VARIANT NEEDED] — This document describes the Web PWA and Android APK versions of Chillcore. The iOS App Store and Google Play Store builds are materially different (no Demon mode, softened Drill Sergeant, softened punishment set, no roast-texts to buddies) and are governed by a separate Terms of Service delivered inside those store builds.
21. Contact
Chillcore [Legal entity + address to be confirmed] legal@chillcore.app Support: help@chillcore.app Data protection: dpo@chillcore.app (DPO placeholder — appointment to be confirmed depending on EU establishment / representative under GDPR Art. 27)